Frequently Asked Questions
Got questions? We've got answers!
Most people use the device for 10-15 minutes per day. This allows the therapies to relax tight muscles and support natural neck alignment. Consistent daily use typically delivers the best results.
Yes. The device is designed using therapy principles commonly used in physiotherapy clinics and is gentle enough for daily use. If you have a serious neck injury or medical condition, we recommend consulting a healthcare professional before using the device.
Orders are processed within 1-2 business days, and most customers receive their order within 3-7 business days depending on location. You will receive a tracking number via email once your order ships.
Your purchase is protected by our 60-day money-back guarantee. If you don't notice improvement in your neck comfort, posture, or tension relief, simply contact our support team within 60 days for a full refund. No complicated returns. No questions asked.
Yes! Many customers purchase specifically because of desk work and tech-neck posture. Regular use can help relieve tension caused by long hours sitting, looking at screens, or working on laptops.