Terms & Conditions

QuestProps Terms and Conditions

Effective Date: [2018/1/1]

Welcome to QuestProps (hereinafter referred to as the "Website"). Please read the following terms and conditions carefully before using this Website. By using this Website, you have read, understood and agreed to be bound by these terms and conditions.

I. Use of Services

1. Account Registration: When registering an account, you must provide true, accurate and complete information and update it in a timely manner. You are responsible for the security of your account and password. If you find any unauthorized use, you should notify us immediately.

2. Restrictions on Use: You may only use this Website for legal purposes. You may not use the Website to engage in illegal, infringing or damaging activities to the interests of others. Malicious attacks, interference with the normal operation of the Website, or unauthorized modification, copying, and dissemination of the Website content are prohibited.

II. Products and Services

1. Product Information: The product information on the Website is for reference only. We try our best to ensure its accuracy, but we do not guarantee complete accuracy. Product specifications, prices, inventory and other information may change, and the actual order shall prevail.

 2. Service provision: We will do our best to provide quality services, but we are not responsible for service interruptions, delays or errors caused by technical failures, network problems, force majeure, etc.

III. Order and payment

1. Order confirmation: After submitting the order, we will send you order confirmation information. The order is subject to our actual acceptance.

2. Payment method: Accept payment methods such as [specific payment method]. You need to ensure that the payment information is accurate. After the payment is successful, the order will enter the processing process. If the payment fails, the order may not be completed.

3. Price and tax: The product price does not include taxes (if any). The taxes are borne by you. The specific amount is subject to the display at the time of settlement.

IV. Delivery and return and exchange

1. Delivery service: We will ship within the promised time. The delivery time is affected by the logistics company and force majeure. If the delivery fails due to the wrong address you provided, the relevant costs will be borne by you.

 2. Return and Exchange Policy: If you meet the [Specific Return and Exchange Conditions], you can apply for a return or exchange, and you must bear the shipping cost of the returned product (except for special circumstances). After review and approval, we will handle the return or exchange for you.

V. Intellectual Property

1. Website Content: All content on the website, including text, pictures, videos, trademarks, etc., are protected by intellectual property laws and you may not use them without authorization.

2. User Content: You retain the copyright of the content you post on the website, but grant us a global, permanent, sublicensable license for display, promotion and other purposes related to the website services.

VI. Limitation of Liability

1. To the extent permitted by law, we are not responsible for direct, indirect, incidental, special or consequential losses (such as loss of profits, data loss, etc.) caused by the use of this website or the inability to use this website.

2. We are not responsible for any problems caused by third parties (such as payment institutions, logistics providers), but we will assist you in resolving them.

 VII. Applicable Law and Dispute Resolution

1. These Terms and Conditions are subject to [specific laws].

2. In the event of a dispute, the parties shall first negotiate in a friendly manner; if the negotiation fails, either party shall have the right to file a lawsuit with the People's Court with jurisdiction.

VIII. Changes to Terms

We have the right to modify these Terms and Conditions in accordance with business development and legal changes. The modified terms will be published on the website. If you continue to use the website after the modification, it will be deemed that you accept the new terms.