Privacy Policy

QuestProps Privacy Policy

Effective Date: [2018/1/1]

Welcome to QuestProps (hereinafter referred to as the "Website")! We attach great importance to your privacy. This Privacy Policy will detail how we collect, use, store, share and protect your personal information when you use this Website.

I. Scope of Application

1. This policy applies to all services provided by this Website, whether you access it through a computer, mobile phone, tablet or other device.

2. When you use specific services, such as product reservations, member registration or forum interaction, if there are additional privacy terms, we will clearly inform you.

II. Information Collection

1. Registration and Account Information: When you register an account, we will collect your name, email address, password and contact number for account management and to provide you with personalized services.

2. Browsing behavior data: We automatically record your browsing activities, including the pages you visit, the length of stay, the links you click, IP address, browser type and device information, in order to analyze website usage and optimize user experience.
 3. Transaction-related information: When you make a transaction, we will collect order details, payment methods (only necessary payment information is collected, and the complete bank card number will not be involved) and delivery addresses to ensure that the transaction goes smoothly and provide you with follow-up services.
4. Third-party related information: If you log in to this website through a third-party platform (such as social media), we will obtain basic information that you authorize to share, such as avatar, user name and public information, in order to associate services.

III. Information Use

1. Service provision: We use the collected information to provide you with various services, including order processing, customer consultation answers and personalized content display.
2. Service optimization: By analyzing data, we understand your needs and preferences, improve website functions, content recommendations and interface design.
3. Marketing promotion: With your consent, we will send you marketing emails such as product information, promotional activities and new product previews, and you can choose to unsubscribe at any time.

IV. Information storage

1. In accordance with legal provisions and business needs, we will store your information for a necessary period to handle business, comply with regulations and resolve disputes.
 2. We take multiple security measures, including encryption technology, access control and regular data backup, to protect your information from being illegally obtained, tampered with or leaked.

V. Information Sharing

1. Internal collaboration: To facilitate the collaborative service of various departments for you, we will moderately share your information within the company.
2. Third-party cooperation: We will share your information with third-party partners (such as payment institutions, logistics providers, and technical service providers) only when necessary. These partners must strictly keep confidential and can only use the information for designated services.
3. Legal requirements: If required by legal procedures (such as court subpoenas, government investigations), we may disclose your information in accordance with the law.

VI. Your rights

1. Access and correction: You have the right to review, update and correct your personal information at any time.
2. Deletion request: You can request the deletion of personal information in compliance with legal provisions, but in some cases, it may not be executed immediately due to legal or business needs.
3. Withdrawal of consent: You can withdraw your consent to the use of information at any time, and we will stop the relevant operations after withdrawal.
 4. Complaints and Feedback: If you have any questions or dissatisfaction with the way we handle your personal information, you can contact us at any time. We promise to resolve your problem within one business day (starting from 2018). You can contact us in the following ways:
- Email: jiaziweigougou@outlook.com
- Mailing address: New York Times808-1

VII. Protection of Minors

1. This website is not for minors. If we unintentionally collect information about minors, we will delete it immediately.
2. If you find such a situation, please inform us in time.

VIII. Policy Updates

1. We will update this policy in a timely manner according to business development and regulatory changes. After the update, it will be published in a prominent position on the website and the effective date will be marked.
2. If you continue to use the website after the policy is updated, you will be deemed to have accepted the new policy.

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